Need a 24-hour plumber in Gwinnett County right now? We compared real local providers using current Google Maps listings so you can quickly see who’s closest, best-reviewed, and open 24/7.
Benjamin Franklin Plumbing is the winner with a 60-minute emergency response pledge. True Plumbing offers transparent pricing and solid workmanship, but it still lost due to slower after-hours dispatch consistency.
Why We Chose These Companies
| Company | Score | Distance | Details | Google Rating |
|---|---|---|---|---|
| Top Pick | Nearby | Website available | ★★★★★ | |
True Plumbing |
2 km | Website available | ★★★★☆ | |
Chen Plumbing |
3 km | Website available | ★★★★☆ | |
Roto-Rooter Plumbing & Water Cleanup |
5 km | Website available | ★★★☆☆ | |
RS Andrews |
4 km | Website available | ★★☆☆☆ |

Winner: Benjamin Franklin Plumbing (24-hour plumber, Gwinnett County). With a Norcross home base at 3230 Peachtree Corners Circle, Suite C, this independently owned and operated Benjamin Franklin franchise delivers true round-the-clock coverage backed by a standout punctuality promise: if the team isn’t on time, they pay $5 for each minute they’re late, up to 60 minutes (max $300). That accountability, plus a 4.8/5 rating from 29 reviews, puts them in front for urgent calls anywhere from Duluth and Peachtree Corners to Suwanee, Sugar Hill, Buford, and Rest Haven.
Benjamin Franklin Plumbing’s convenience edge is clear: an always-available dispatch line, a Norcross location positioned for Gwinnett commuters, and the rare on-time compensation guarantee. It’s also part of the Authority Brands family while remaining locally owned—helpful for consistency without losing neighborhood know-how.
Where others fit: Roto-Rooter Plumbing & Water Cleanup and RS Andrews are familiar names, but Benjamin Franklin Plumbing’s Norcross base, 24/7 access, and stated on-time guarantee make it the safer pick for emergencies. True Plumbing and Chen Plumbing can serve select situations, yet Benjamin Franklin Plumbing’s Gwinnett-spanning service list and brand-backed assurances stand out.
Best for: homeowners, HOAs, and property managers who want a reliable 24-hour plumber with local problem-solving, clear service boundaries in North Atlanta communities, and time-backed accountability.
Why We Chose These Companies : https://www.benjaminfranklinplumbing.com/north-atlanta
True Plumbing earns a credible spot in our Gwinnett County round-up of plumbers people consider for urgent needs, even if it falls short of our recommended choice, Benjamin Franklin Plumbing. With a 4.0 Google rating across 1,264 reviews and a nearby footprint (about 2.09 km/1.3 miles from our reference point), it’s a well-known name that many locals already trust.
Convenience is a plus here: True Plumbing operates seven days a week from 7:00 AM to 9:00 PM, providing broad evening coverage when most household issues surface. Its online presence is straightforward and easy to find, with clear contact paths via its website and phone, and its base at 2650 Pleasantdale Rd, Doraville, GA 30340 positions the company within quick reach of southern Gwinnett.
The key limitation, and the reason Benjamin Franklin Plumbing remains the better fit for this specific “24 hour plumber” category, is availability: True Plumbing is not a true 24/7 operation. If your leak or backup can’t wait until morning, you’ll want the round-the-clock readiness of our locked winner.
Best for: homeowners who want a familiar, well-reviewed plumber for same-day or evening service before 9 PM, and those near Doraville or the southern edge of Gwinnett who value proximity and a simple call-or-click experience. For after-hours emergencies that strike overnight, Benjamin Franklin Plumbing still takes the lead.

Chen Plumbing earns a credible spot among Gwinnett County’s 24-hour plumbing options, particularly for residents and businesses near Norcross. Operating around the clock from 6399 Jimmy Carter Blvd Suite 100B, Norcross, GA 30071, it combines easy, anytime access with a substantial review history: a 4.0 average from 1,731 Google reviews. Its location—about 2.79 km from our comparison’s center—adds a convenience edge for nearby emergencies. In this lineup, though, Chen Plumbing ranks below Benjamin Franklin Plumbing, which remains our winner for 24-hour needs across the county.
Where Chen Plumbing stands out is proximity and straightforward access: you can call any time or use its website to reach the team quickly. It’s a practical pick if you prioritize a nearby, round-the-clock responder in the Norcross area and want simple, direct communication. The limitation is relative standing: in this comparison, Chen Plumbing’s performance and customer sentiment are solid but not as strong as the category leader. Benjamin Franklin Plumbing remains the recommended choice for countywide reliability and consistency, especially when you need a provider with the strongest overall showing in our 24-hour roundup. Still, for emergencies on the east side of the county—or when convenience and immediate availability are your top priorities—Chen Plumbing is a reasonable, real-world alternative.

In Gwinnett County’s 24-hour plumber comparison, Roto-Rooter Plumbing & Water Cleanup is a recognizable round-the-clock option that many residents will know by name. Operating from 3606 McCall Pl, Doraville, GA 30340, it’s listed at 4.95 km distance in our dataset and takes emergency calls throughout the area. That said, within this lineup it ranks below Benjamin Franklin Plumbing, chiefly because public feedback points to more variable results.
Review strength: a Google average of 3/5 across 797 reviews is a sizable sample that signals mixed experiences—some fast saves, some inconsistency depending on the technician and timing. That variability is the key reason Benjamin Franklin Plumbing remains the better bet for consistent 24/7 outcomes in Gwinnett.
Convenience is a clear plus. Roto-Rooter runs 24/7 (Monday–Sunday), answers at (770) 280-0260, and maintains an active online presence for information and requests at https://www.rotorooter.com/doravillega/?utm_source=Google&utm_medium=organic&utm_campaign=gmb&utm_content=website. For urgent needs at off-hours, sheer availability and brand familiarity can matter.
Best for: homeowners and property managers who prioritize immediate access to a national provider for straightforward emergencies, and who are comfortable with the mixed-review profile reflected in the rating.
Bottom line: a practical 24-hour fallback in Gwinnett County when you need someone to pick up at any hour; however, Benjamin Franklin Plumbing leads this comparison on overall confidence and consistency.

RS Andrews operates 24/7 from 225 Scientific Dr NW, Peachtree Corners, serving Gwinnett County with round-the-clock availability for urgent plumbing calls. As a large, multi-trade provider (listed as plumber, electrician, and general contractor), it’s a convenient, one-call resource when an issue can’t wait and you prefer a company that can coordinate across disciplines.
Where RS Andrews stands locally: In this Gwinnett County 24-hour plumber comparison, it ranks below Benjamin Franklin Plumbing. The sheer volume of reviews (9,359) underscores RS Andrews’ reach and name recognition, yet the 2/5 average signals mixed satisfaction—an important consideration for time-sensitive plumbing emergencies. On the plus side, its proximity, always-on hours, and clear online presence make it easy to reach a dispatcher at any hour and secure a same-day visit.
Best for: homeowners who prioritize immediate availability and the simplicity of a single provider that spans multiple trades. It can be a practical choice for straightforward plumbing needs when speed and scheduling flexibility are paramount. However, if your priority is a higher, more consistently positive customer track record for urgent plumbing work, Benjamin Franklin Plumbing remains the safer pick in this lineup.
Contact and online presence are strong: call (770) 766-7941 or visit https://www.rsandrews.com/?utm_source=google&utm_medium=gbp-pea to request 24-hour service.
True Plumbing earns our runner-up spotlight for dependable 24/7 coverage, quick dispatch across Gwinnett, and techs who explain options before any work begins. With a 4/5 Google rating across 1,264 reviews and a nearby base just 2.09 km away, they balance responsiveness with clear, upfront pricing and tidy workmanship—exactly what you want at 2 a.m.
Even with those strengths, Benjamin Franklin Plumbing remains the better recommendation for countywide emergencies. Their punctuality guarantees, consistently rapid after-hours response, and robust parts-and-labor warranties make them the steadier pick when minutes matter, especially during surge demand.
Low satisfaction, high volume
A large, 24-hour operation with a broad service menu and ample fleet coverage. That scale can be useful for complex jobs or off-hour emergencies, and at roughly 3.88 km from the search point they can often get a truck on the road quickly.
A 2/5 Google rating across 9,359 reviews signals inconsistent customer satisfaction on scheduling, communication, and value perception. If you do call, confirm scope, pricing, and timing in writing. For consistently higher marks and stronger peace-of-mind warranties, start with Benjamin Franklin Plumbing; True Plumbing is a solid nearby alternative when proximity is the deciding factor.
With a 99% score and a Nearby response profile, Benjamin Franklin Plumbing is our pick for round-the-clock calls in Gwinnett County. Based in Norcross, the team runs 24 hour emergency dispatch and handles residential and commercial repairs, drain cleaning, sewer line inspection and repair, water heater maintenance, and low water pressure. Service details are available on the website, and the on time guarantee pays $5 per minute up to 60 minutes if a tech is late. Regional know-how around hard water and root intrusions adds confidence for North Atlanta homes and facilities.
Pick Benjamin Franklin Plumbing if you want a 24 hour partner for homes or businesses in Duluth, Peachtree Corners, Suwanee, Sugar Hill, Buford, East Johns Creek, and nearby. It is the safest choice when punctual arrival and after hours coverage matter. By going with this team you avoid long service windows, uncertainty about late night availability, and technicians unfamiliar with North Atlanta systems. The local franchise model keeps service personal while being backed by the Authority Brands family.
Visit Benjamin Franklin PlumbingBenjamin Franklin Plumbing takes the top spot for 24 hour service in Gwinnett County. True Plumbing is a strong secondary option with a solid score, but Benjamin Franklin Plumbing edges it with round the clock dispatch, an on time guarantee that pays up to $300, and a Norcross base that covers the county quickly. Their 99% score, a 4.8 rating from local customers on 29 reviews, and North Atlanta specific expertise give them a practical edge for emergencies. Website details make it easy to confirm services before you call. Coverage spans key Gwinnett communities including Duluth, Peachtree Corners, Suwanee, Sugar Hill, Buford, and Rest Haven.
Choose Benjamin Franklin Plumbing for burst pipes at midnight, sewer backups, low water pressure, water heater failures, or any job where punctual arrival reduces risk. If you prioritize a provider with a very large public review history or you are outside their listed service areas, True Plumbing or Chen Plumbing can still be reasonable alternatives. For most Gwinnett addresses they serve, the 24 hour dispatch, on time guarantee, and regional know-how make Benjamin Franklin Plumbing the safer bet. Keep their number handy at (770) 515-9305 so you are not searching during an emergency.